Digital Trainer/Helper Guidance

NHS Help Printables

Printable and downloadable guides for installing the NHS app and ordering prescriptions

https://digital.nhs.uk/services/nhs-app/toolkit/step-by-step-guides#nhs-app-quick-start-guide

NHS App help and support

Everything you need to know about using the NHS App.

https://www.nhs.uk/nhs-app/nhs-app-help-and-support 

Online and Technology Guides By Age UK

https://www.ageuk.org.uk/information-advice/work-learning/technology-internet

Staying Safe Online

Internet matters

Internet Matters is a not-for-profit organisation that has a simple purpose – to empower parents and carers to keep children safe in the digital world. They work collaboratively across the industry, government and with schools to reach UK families with tools, tips and resources to help children benefit from connected technology smartly and safely.

They offer online advice around online issues such as bullying, screen time, setting guides including social media privacy and advice by age group.

Unfortunately, they are unable to answer specific queries from parents about internet safety. Please visit the Report Issue page for information about organisations who can offer advice.

Looking for a free helpline? Family Lives is a charity dedicated to helping parents deal with the changing nature of family life. They offer a free confidential helpline service. To get in touch with them, call 0808 800 2222.

https://www.internetmatters.org

Your online security 

Top tips to ensure you are doing all you can to secure you and your family online

https://www.ncsc.gov.uk/collection/top-tips-for-staying-secure-online

Online safety for individuals and families

The NCSC's cyber security advice to protect you and your family, and the technology you rely on.

https://www.ncsc.gov.uk/section/information-for/individuals-families