1. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  2. Hospital Discharge Report

    Report -

    We worked in partnership with Wye Valley NHS Trust to engage with people about a wide range of aspects relating to hospital discharge.

  3. Outpatient Service Engagement

    Report -

    Wye Valley trust are currently reviewing Outpatients services and Healthwatch Herefordshire has undertaken an exercise to ask patients about their experience of using the service in the last 6 months.

  4. Patient Experiences of Outpatient Clinics in Hereford Hospital

    Report -

    From 11 – 22 March 2019, we undertook several Enter & View visits at Hereford County Hospital. We were gathering views and experiences of patients using outpatient clinics at the hospital.

  5. What are the reasons for missed hospital appointments?

    News -

    We are working with Wye Valley Trust to understand why so many patients miss their appointments and are therefore recorded as a DNA (Did Not Attend).

  6. Outpatient Service Engagement

    Report -

    In collaboration with the Outpatient Transformation Team at Wye Valley Trust, we took part in an exercise to ask patients about their experiences of outpatient services.

  7. Age well - Heart Failure Rehabilitation Services

    Report -

    Healthwatch Herefordshire carried out this project in partnership with Wye Valley Trust. We gathered views and experiences of Herefordshire people that have experienced Heart Failure rehabilitation. We looked at ongoing self-management and engagements in Heart Failure care.

  8. Annual Report 2022-23

    Report -

    In 2022-23, we engaged with 1,695 people providing information, advice or gathering views on accessing health and care services.

  9. Patient Cancer Journey Stories Report

    Report -

    Healthwatch Herefordshire carried out this project in partnership with Wye Valley Trust to gather the views and experiences of Herefordshire people that have experienced Cancer treatment in Herefordshire.

  10. Share your feedback to improve care in your community

    News -

    ‘Share for Better Care’, a new campaign launched by Healthwatch to help address health inequalities across England.

  11. Responding to the NHS Constitution Consultation

    News -

    The Government has launched a consultation on the NHS Constitution, which sets out your rights as an NHS patient. Read why it's important to have your say.

  12. What support can I get as a carer?

    Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

  13. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  14. Reasonable Adjustments - Carers

    Report -

    Healthwatch have created reasonable adjustment guidance for those who are in a caring role.

  15. Engaging with Carers for the Carers Strategy Review

    News -

    Healthwatch Herefordshire is looking to engage with carers in the county so that their lived experience can influence the Carers Strategy Review.

  16. Quarterly Report - Oct - Dec '23

    Report -

    Our quarter 3 Quarterly Report spans Oct - Dec'23.

  17. Drop into the Talk Wellbeing Maylord Orchards Centre

    News -

    The new Talk Wellbeing Maylord Orchards Centre is offering booked and drop-in health checks in the centre of Hereford. Throughout the week, there will also be an array of local services offering advice and support to residents.

  18. Managing Long Term Health Conditions

    News -

    Living with a long term health condition can be difficult to manage in the community. If this is you, Healthwatch Herefordshire wants to hear from you. Share your experiences with us, what helps you the most and which services you would like to see available in your community.