News and reports

In 2022-23, we engaged with 1,695 people providing information, advice or gathering views on accessing health and care services.

The continuing cost of living crisis is adversely affecting people's physical and mental wellbeing, with vulnerable people and those on lower incomes hit the hardest.

We are delighted to welcome our new Chair, Andy Watts to the Healthwatch team. Andy has extensive experience of the local health and care system having worked as a GP at Sarum House Surgery and Hereford Medical Group and in other clinical roles at Hereford County Hospital.

As part of our ongoing work with Turning Point (Herefordshire's recovery service,) we produced a report gathering feedback from service users and service partners.

At previous Herefordshire Community Partnership events, the rising cost of living was highlighted as an area that statutory and VCSE partners should pay particular attention to.

A draft Integrated Care Strategy including a vision, mission, and eight commitments has been developed for Herefordshire.

We are working with Wye Valley Trust to understand why so many patients miss their appointments and are therefore recorded as a DNA (Did Not Attend).

Who you need to contact when you want to complain about a health service.

Healthwatch identified and supported individuals who were digitally deprived and enabled them to access online services, information, and advice to help with their health and wellbeing.

In December, Healthwatch worked with members of ECHO's Rep Group to provide two videos.

Research for The ‘State of the Sector’ report sought to quantify the size, breadth and diversity of the Voluntary, Community, and Social Enterprise (VCSE) sector in Herefordshire.

Healthwatch Herefordshire carried out this project in partnership with Wye Valley Trust. We gathered views and experiences of Herefordshire people that have experienced Heart Failure rehabilitation. We looked at ongoing self-management and engagements in Heart Failure care.