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Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Advice and Information -
It's so important that you feel supported as a new parent. Read the article below to find out where you can go to get the help you need. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Advice and Information -
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to. -
Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
Advice and Information -
Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
Advice and Information -
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved. -
Advice and Information -
Find out the signs and symptoms of monkeypox, what to do if you think you have it and who is eligible for a vaccine. -
Advice and Information -
If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need. -
Advice and Information -
Confused about Long Covid? Find out the common symptoms and how to get support. -
Advice and Information -
Do you know about your rights to language support in NHS settings? -
Advice and Information -
Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems. -
Advice and Information -
Who you need to contact when you want to complain about a health service. -
Advice and Information -
The cost-of-living crisis is putting many people under financial strain, and prescription costs are more than some people can afford to pay. Find out what help is available to help you cover the cost of your medication. -
Advice and Information -
With more than thirty recognised symptoms of menopause and growing awareness of the impact on day-to-day life, it can help to know what to look out for and what support is available. -
Advice and Information -
From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it. -
Advice and Information -
Are you struggling to find an NHS dentist? The new dental recovery plan might help you get the dental care you need. -
Advice and Information -
The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care. -
Advice and Information -
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment. -
Advice and Information -
Five things you should expect from home care, domiciliary care or help in the home. -
Advice and Information -
How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost. -
Report -
Alongside Taurus Healthcare, we wanted to understand how an enhanced access service for general practice could offer even more flexibility and availability for appointments both in and out of GP hours.
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Report -
In 2020 Healthwatch spoke to 172 people about their experience of falls and their understanding of measures to prevent them. We also gathered views about their feelings on social isolation. -
Report -
Alongside our primary care networks, we undertook a piece of work to research what effective management of Type 2 diabetes looks like. -
Report -
Healthwatch Herefordshire’s Diversity and Inclusion policy aspires to meet and exceed the requirements of the Equalities Act 2010. We carried out work to identify ways in which we could do this. -
Report -
We worked in partnership with Wye Valley NHS Trust to engage with people about a wide range of aspects relating to hospital discharge. -
Report -
We engaged with local service users, services, employees, and employers to understand their experiences of asking for or providing reasonable adjustments in Herefordshire. -
Report -
We conducted semi-structured interviews with GPs/GP practice staff from Hereford Medical Group, community pharmacy teams, and patients to evaluate the Community Pharmacy Consultation Service (CPCS). -
Report -
We engaged with over 675 people to gather opinions on a new approach to dental commissioning and identify key areas of importance in accessing dental care. -
Report -
In response to the Covid-19 Pandemic, Healthwatch Herefordshire developed a survey (based on a Healthwatch England template) to gather views and experiences of Herefordshire residents on health and social care services during this challenging period. -
Report -
We consulted with 3898 young people to identify local knowledge gaps and to learn more about young people’s experiences of using mental health services in Herefordshire. improvement. -
Report -
The dental health of children in Herefordshire is poorer than the national and regional average. In January- March 2018 Healthwatch spoke to 522 people about children’s dental health in the county. Read about what people said, our findings and our recommendations in the report.
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Report -
Between March-June 2019, Healthwatch Herefordshire and Healthwatch Worcestershire gathered views across both counties on local NHS priorities featured in the NHS Long-Term Plan. -
Report -
Healthwatch took part in Crucial Crew, a school’s safety day coordinated by the West Mercia Police every year for all year six children in the county.
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Report -
We wished to understand whether there were specific barriers that prevented or put off men from accessing preventative services and men’s ideas about improving access and improving health messaging. -
Report -
Wye Valley trust are currently reviewing Outpatients services and Healthwatch Herefordshire has undertaken an exercise to ask patients about their experience of using the service in the last 6 months. -
Report -
From 11 – 22 March 2019, we undertook several Enter & View visits at Hereford County Hospital. We were gathering views and experiences of patients using outpatient clinics at the hospital. -
Report -
The Living With and Beyond Cancer team of Wye Valley Trust and Macmillan jointly hosted two focus groups in Hereford with Healthwatch, for people who have or have had cancer and family and friends to share their experiences and views on cancer care. -
Report -
During 2020- 2021 we worked with Herefordshire's Macmillan Cancer Lead and students at Hereford College of Arts to develop a cervical screening awareness campaign that was inclusive to all. -
Report -
We published 7 reports about health and care services, 64 people shared their experiences with us and we had a reach of 509 430 across our social media channels. -
Report -
We published 4 reports about health and care services, provided 89 people with reliable advice and information and had a reach of 311,389 across social media channels.
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Report -
We published 8 reports, provided 143 residents with reliable advice and information and listened to the experiences of 35 people through our Feedback Centre. -
Report -
We published 4 reports about the improvements people would like to see to health and social care services, set up the Herefordshire Community Partnership, gained a reach of 252,900 across social media channels, and provided 188 people with information and advice. -
Report -
Healthwatch identified and supported individuals who were digitally deprived and enabled them to access online services, information, and advice to help with their health and wellbeing.