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Healthwatch Herefordshire held another successful Herefordshire Community Partnership event on March 24th at The Kindle Centre. -
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Healthwatch has helped NHS England and NHS Improvement understand people’s current experiences of accessing dental care in Herefordshire and their thoughts about future commissioning plans.
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Healthwatch identified and supported individuals who were digitally deprived and enabled them to access online services, information, and advice to help with their health and wellbeing.
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Advice and Information -
Who you need to contact when you want to complain about a health service. -
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We are working with Wye Valley Trust to understand why so many patients miss their appointments and are therefore recorded as a DNA (Did Not Attend). -
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On September 8th 2021, Healthwatch established and launched the Herefordshire Community Partnership.
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A draft Integrated Care Strategy including a vision, mission, and eight commitments has been developed for Herefordshire.
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Three films that Healthwatch made with Herefordshire Recovery Service (Turning Point) were shortlisted at the national Recovery Street Film Festival. -
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In December, Healthwatch worked with members of ECHO's Rep Group to provide two videos.
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Healthwatch created reasonable adjustment guidance for Hidden Disabilities.
Guidance sheets include those for: cancer, dyslexia, diabetes, asthma, back impairment, allergies, epilepsy, agrophobia, heart impairment, fibromyalgia, HIV/Aids, M.E. and chronic fatigue, repetitive strain injury, migraines, sickle cell and raynaud's phenonomen. -
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Healthwatch have created reasonable adjustment guidance for the blind or sight impaired. -
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Healthwatch have created reasonable adjustment guidance for those with autism. -
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Healthwatch have created reasonable adjustment guidance for those who are in a caring role. -
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Healthwatch have created reasonable adjustment guidance for the deaf or hearing impaired. -
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Healthwatch have created reasonable adjustment guidance for those with dementia. -
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Healthwatch have created reasonable adjustment guidance for those with a learning disability. -
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At previous Herefordshire Community Partnership events, the rising cost of living was highlighted as an area that statutory and VCSE partners should pay particular attention to.
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As part of our ongoing work with Turning Point (Herefordshire's recovery service,) we produced a report gathering feedback from service users and service partners. -
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We are delighted to welcome our new Chair, Andy Watts to the Healthwatch team. Andy has extensive experience of the local health and care system having worked as a GP at Sarum House Surgery and Hereford Medical Group and in other clinical roles at Hereford County Hospital. -
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In collaboration with the Outpatient Transformation Team at Wye Valley Trust, we took part in an exercise to ask patients about their experiences of outpatient services. -
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In partnership with a local primary care network and GP’s, we listened to people's experiences of growing older in Herefordshire.
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Healthwatch Herefordshire carried out this project in partnership with Wye Valley Trust. We gathered views and experiences of Herefordshire people that have experienced Heart Failure rehabilitation. We looked at ongoing self-management and engagements in Heart Failure care. -
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The continuing cost of living crisis is adversely affecting people's physical and mental wellbeing, with vulnerable people and those on lower incomes hit the hardest. -
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In 2022-23, we engaged with 1,695 people providing information, advice or gathering views on accessing health and care services. -
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Healthwatch Herefordshire wants to listen to the views of people with a learning disability. We particularly want to understand their views on annual health checks and Covid vaccinations. -
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Attention Deficit Hyperactivity Disorder (ADHD) is a condition that affects people's behaviour and Healthwatch is keen to listen to the experiences of people living with the condition in Herefordshire. We are also keen to listen to the experiences of people supporting people with ADHD. -
Advice and Information -
The cost-of-living crisis is putting many people under financial strain, and prescription costs are more than some people can afford to pay. Find out what help is available to help you cover the cost of your medication. -
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Healthwatch has created reasonable adjustment guidance for those with a brain injury. -
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Healthwatch created reasonable adjustment guidance for those with physical disabilities. This includes guidance for cerebral palsy, multiple sclerosis, spina bifida, spinal cord injury, musculoskeletal injuries, arthritis, muscular dystrophy, disfigurement, mobility impairment and obesity. -
Advice and Information -
With more than thirty recognised symptoms of menopause and growing awareness of the impact on day-to-day life, it can help to know what to look out for and what support is available. -
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Healthwatch Herefordshire is looking to engage with carers in the county so that their lived experience can influence the Carers Strategy Review. -
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Healthwatch Herefordshire was asked to evaluate the results from a patient survey that took place during August 2023 within the East Herefordshire PCN.
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Healthwatch Herefordshire shared our findings from those who received a service from the Home from Hospital pilot that was co-ordinated by Age UK Herefordshire & Worcestershire in 2023. -
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Healthwatch Herefordshire carried out this project in partnership with Taurus Healthcare and WBC (Wargrave, Cantilupe and Belmont) and gathered the views and experiences of 40 people with that have experienced annual learning disability health checks and covid vaccines in Herefordshire. -
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Healthwatch Herefordshire carried out this project in partnership with Wye Valley Trust to gather the views and experiences of Herefordshire people that have experienced Cancer treatment in Herefordshire. -
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Along with Herefordshire Mencap, Healthwatch Herefordshire identified a need for those with a learning disability to have a bigger say in what matters to them. We also identified a need for the development of a larger pool of people with learning disabilities for services to consult with. -
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Together with Mencap, Healthwatch Herefordshire identified a need for those with a learning disability to have a bigger say in what matters to them. We also identified a need for the development of a larger pool of people with learning disabilities for services to consult with. -
Advice and Information -
From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it. -
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ADHD is a disorder that is defined through analysis of behaviour. People with ADHD show a persistent pattern of inattention and/or hyperactivity-impulsivity that interferes with day-to-day functioning and/or development.
We spoke to 18 individuals about their ADHD journey and 5 parents about their child's ADHD journey, looking at the wider impacts it has had on the individuals and their family. -
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Our quarter 3 Quarterly Report spans Oct - Dec'23. -
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The team at Healthwatch Herefordshire have been shortlisted for a national award. The National Healthwatch Impact Award recognises outstanding examples of where the views of local people have been used to make positive changes to local NHS and social care services.
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Herefordshire and Worcestershire's Health and Care NHS Trust are inviting people with an interest in Adult Mental Health Inpatient and Rehabilitation Services within Herefordshire or Worcestershire to attend an event to discuss the pathway. -
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‘Share for Better Care’, a new campaign launched by Healthwatch to help address health inequalities across England. -
Advice and Information -
Are you struggling to find an NHS dentist? The new dental recovery plan might help you get the dental care you need. -
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The new Talk Wellbeing Maylord Orchards Centre is offering booked and drop-in health checks in the centre of Hereford. Throughout the week, there will also be an array of local services offering advice and support to residents. -
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On behalf of Herefordshire General Practice, Taurus Healthcare who are involved in how the Out of Hours Urgent GP Service is delivered, is planning to move the service to a new location this autumn. Healthwatch Herefordshire will be undertaking public consultation to ensure any concerns are addressed. -
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Over recent months, Healthwatch Engagement Officer Mary Simpson has been engaging with Ukrainians and their host families to explain Healthwatch's role and to listen to their experiences of health and care services. -
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Living with a long term health condition can be difficult to manage in the community. If this is you, Healthwatch Herefordshire wants to hear from you. Share your experiences with us, what helps you the most and which services you would like to see available in your community. -
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The Government has launched a consultation on the NHS Constitution, which sets out your rights as an NHS patient. Read why it's important to have your say. -
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Over 33 million women in the UK will at some stage in their life experience menopause. Tell us about your experiences and help us improve services.